Efficient Accounts Payable (AP) procedures are vital for organisations to maintain accurate financial statements and records, quickly process purchase orders and ensure timely payments to both vendors and suppliers. To accomplish this, more and more companies are looking to technology, in particular Accounts Payable automation.
If your company is considering making the transition from manual processing, it’s crucial to understand the best practices for streamlining the cycle and addressing the common challenges you may face. Whether you’re hoping to automate to make dealing with AP faster and more precise in the upcoming months or within the next few years, here is a guide to streamlining your AP process.
Accounts Payable (AP) procedures refer to a set of steps and guidelines that organisations use to manage and process AP transactions, ensuring seamless payments to vendors and suppliers. Although processes may vary across organisations, the AP cycle generally includes the following key steps:
Let's take a closer look.
Upon identifying a need or demand for a particular product or service, organisations create a Purchase Order (PO) and send it to vendors and suppliers.
Upon receiving invoice approval for the PO, vendors and suppliers confirm their ability to fulfill the order. They then send an invoice or bill to the organisation.
The AP department cross-references the PO and invoice data to verify the accuracy of the transaction. Depending on the exact PO matching process employed - 2-way, 3-way, or even 4-way - the AP team may also check sales receipts to confirm that the goods or services align with the initial PO.
This ensures that the correct number of goods or services were actually received and are consistent with what was ordered.
After conducting necessary checks, the vendor's invoice is sent for approval to the relevant department or manager. Once the vendor invoice is approved, payment is processed via paper cheques or electronic payment systems.
Following the approval process for the money owed, the payment is sent to the vendor for the goods or services received.
Traditionally, AP procedures were manually completed by the AP department. Team members created POs, entered data from the invoices and manually cross-checked information before approving payments. A well-managed, efficient AP department is therefore critical to the cash flow process.
However, a manual invoice processing workflow is typically error-prone and time consuming. Therefore, while some organisations still use traditional AP process methods, today 64.4% of small and medium organisations take advantage of accounting software to automate and streamline their AP processes.
The move to Accounts Payable automation software offers numerous benefits. In addition to increased efficiency and faster payment cycles, Accounts Payable automation enhances relationships between customers and vendors, while at the same time mitigating the risk of errors. This not only saves time but also prevents duplicate statements and the possibility of costly (manual) mistakes.
Streamlining the procure-to-pay cycle with automation delivers many benefits. However, to take full advantage of these benefits, certain best practices should be followed during the transition. These include:
| Best Practice | Description | Benefits |
| Secure Stakeholder Buy-In | Engage key stakeholders within the organisation to support the transition to AP automation. | Increases the likelihood of successful implementation and long-term sustainability. |
| Address Employee Concerns | Acknowledge employee concerns and provide training on the new system. Showcase benefits using case studies and statistics. | Reduces resistance, enhances adoption and minimises errors. |
| Inform Vendors and Suppliers | Communicate with vendors and suppliers about the switch to automation and the necessary changes to their invoicing processes. | Facilitates smoother transitions, ensures prompt payments and strengthens relationships. |
| Maintain Up-to-Date Information | Ensure all AP information, including invoices, due dates and payment details, is regularly updated within the automation software. | Guarantees timely and accurate payments, preventing delays and financial discrepancies. |
A lack of communication, hesitation to implement new ways of working and a shortage of training are just some of the factors that hinder efficiency. But did you know that integrating best practices can help eliminate these factors?
For example, when employees receive training that supports them in understanding and using automation software, they’re less likely to make mistakes and more likely to feel empowered to complete their day-to-day tasks. They’ll also be more open-minded about using software, which can benefit organisational operations.
Likewise, when you obtain stakeholder buy-in, leaders and managers will advocate for automating the AP process. Once your AP team sees that your stakeholders recognise the benefits of automated processes, they’ll be more likely to be willing to try new ways of working.
By adopting best practices, AP teams can overcome common efficiency hurdles.
Although automating AP procedures offers numerous advantages, organisations may also encounter certain challenges. Two of the most common ones are technology and staff.
Let's look into each further and identify ways to overcome the issue.
One significant challenge of automating the AP process is missing out on all of the benefits of automation, by selecting the wrong type of technology.
Choosing the appropriate automation technology and software is critical when it comes to ensuring you reap the full benefits of AP automation. However, with so many options available, finding the one that offers the functionalities that you need can be overwhelming.
In order to choose the right platform and ensure a successful transition, management should conduct a thorough evaluation of their specific needs and objectives. This include things such as the volume of transactions, integration capabilities with any existing systems, security features, user-friendliness, scalability and more.
Staff is the second major challenge.
A study by the Institute of Financial Operations & Leadership (IFOL) found that 41% of businesses are planning to automate their AP processes. Although this is significant, it means that a large percentage of companies still continue to employ manual methods.
Why?
Some organisations continue to use manual methods due to their staff's limited knowledge about AP automation. Prioritising staff training and development will help to enhance organisational performance and productivity.
What's more, not only will this increase performance, but it could also contribute to greater workplace satisfaction and productivity, as automation reduces manual labour and offers employees the chance to increase their skill set.
Manual AP processes are costly, time-consuming, error-prone and potentially damaging to supplier and vendor relationships, as well as employee morale. In addition to this, paper-based processes and inefficiencies can lead organisations to miss out on early payment discounts, experience late payment penalties and expose them to potential legal complications.
Using automation to optimise your AP procedures is a strategic move to improve financial management and operational efficiency. By embracing best practices and addressing potential challenges, organisations can maximise the advantages of automation software while avoiding the pitfalls of manual processing.
If you're tired of manual data entry errors and routing paper, reach out today to learn more about the benefits of using AP workflow automation. Yooz is dedicated to helping you streamline your AP processes and achieve greater, ongoing success.