Yooz and Align ENT + Allergy

Boosting Business Health

 

 

 

 

 

 

 

 

Download the Success Story

Summary

Industry:           Healthcare


Invoices:            250/month


Employees:        350+


Location:           Philadelphia, PA, United States


ERP:                     Sage Intacct

Healthcare
Align ENT + Allergy is a physician-led community of ENT and allergy practices that helps grow, improve, and protect partner practices. The organization provides essential business resources and support that allow doctors the ability to focus on what they do best: provide exceptional patient care.
 
Through a true partnership model, practices can leverage the benefits of being part of a larger organization while retaining control, and ensuring personalized, local, expert, and cost-effective care for their patients.
 
Since its launch at the end of 2022 with only a handful of practices, Align ENT + Allergy has experienced rapid growth, adding seven more practices with more projected. This explosive expansion has driven a remarkable increase in revenue, from $19 million to $40 million in just one year.

The Challenge

 
When Align ENT + Allergy was established in December 2022, the two-person accounting team, consisting of CFO Nicolas Roberts and Director of FP&A Greg Finn, faced immediate challenges. They had to rapidly integrate three clinics however these clinics lacked accounting-ready teams. “It’s hard to scale a business when you’re not utilizing your resources effectively because of a lack of automation,” Finn explained. “So, in my first week, we looked at integrating an effective solution.”

Align ENT + Allergy needed a system that could manage multiple entities and complex approval workflows yet at the same time remain simple for clinic staff to use. With a private equity sponsor and ambitious growth plans, they also required a robust solution for future expansion.

“Having a one stop shop where everything is scanned in and a digital system for anything and everything related to accounts payable is a much better solution than relying on paper documents and chasing them down.”

– Greg Finn, Director of FP&A at Align ENT + Allergy

The Solution

 

"The first part of my career was in automotive with Holman Automotive, one of Yooz’s clients, where I experienced its ease of use and the powerful integration with CDK,” recalls Finn. This familiarity made it a natural choice for him to recommend Yooz’s AP solution within his first weeks at Align ENT & Allergy.
 
In addition to scalability and user empowerment, Yooz’s advanced OCR and AI-powered smart data extraction, recognition, and verification, along with its seamless integration with Align ENT + Allergy’s existing ERP, Sage Intacct, were crucial in choosing it as the right solution.
 
“Yooz’s customizable controls and workflows, including the ability to set guardrails at every user level, made it the ideal fit,” Finn explained. “This structure enables each division and multi-site location to operate independently, while the corporate office maintains oversight and integrates everything into one system - Sage.”

Align Pain Points chart resized v05

 

The Impact

 

Greg Finn praised Yooz’s intuitive, user-friendly platform, emphasizing its role in enabling Align ENT + Allergy to manage accounts payable without costly hires. He noted that Yooz’s user-friendly design enabled rapid onboarding and training, allowing the team to swiftly adapt. Finn remarked, “Opting for Yooz, a solution known for its excellent user experience and intuitive navigation, was a strategic move aimed at boosting user adoption and understanding within the clinics.”


Implemented in just two months - from May to June 2023 - the AP solution supported Align ENT + Allergy’s rapid growth and scalability without increasing accounting staff. Finn also highlighted Yooz’s highly accurate OCR and automation capabilities, which streamlined financial reporting and improved resource efficiency.


The end-user experience with Yooz was intuitive and easy to navigate, which is crucial for successful adoption across practices. Training was simple, and new team members quickly adapted to the platform. Yooz’s search capabilities also empowered clinics to manage their invoices and spending independently. 

"We empowered the practices by giving them the best tools with minimum change to make their life easier. At the same time, we automated and streamlined the corporate financial reporting process within the business." 

Greg Finn

Director of FP&A at Align ENT + Allergy

Words of Wisdom from Align ENT + Allergy

When asked what advice he would give to companies considering automation, Finn responded, “Implementing an automated solution will solve more problems than companies realize. It minimizes FTE costs by eliminating time spent on clerical tasks and resolving manual issues. Automation allows your finance team to focus on higher-value activities like analysis and review, rather than getting tied up in day-to-day manual processes.”

Healthcare 3

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