North Jersey Truck Center’s Smooth Transition to AP Optimization

Summary

Industry: Trucking

Location: Saddle Brook, NJ

Employees: 100+

Invoices: 1,000/month

ERP: CDK

North Jersey Truck Center (NJTC), a family-owned business and New Jersey's oldest full service truck dealer, specializes in servicing Freightliner, Mitsubishi FUSO, and Sprinter vehicles. They offer new and used vehicle sales, parts, and comprehensive services catering to fleets, owner-operators, repair shops, and a broad range of trucking customers. The company is deeply committed to delivering full-service solutions and takes pride in their ability to custom-build trucks according to their customers’ need.

Integrated

Seamless ERP integrations

Streamlined

Paperless electronic invoice process

Customized

Customized workflows & approvals

The Challenge

NJTC faced the overwhelming task of handling 1,000+ invoices per month, a process which required significant manual effort to code, enter, and process through the Accounts Payable (AP) workflow. “Processing a single day’s invoices manually could actually take days,” explains Yvette Duque, Bookkeeper at NJTC. “The process involves entering, verifying, and matching data with packing slips, checking prices, and then waiting for managerial approval.”

Lost invoices further compounded the issue by increasing the time required for retrieval and keyword processing. Finally, there was resistance to adopting new technology, particularly among long-tenured employees who were reluctant to shift from established, familiar processing methods.

“I absolutely love Yooz! I love paperless! No more file cabinet, no more filing, no more matching. The system does it automatically.”

– Yvette Duque, Bookkeeper

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The Solution

To drive effective change, NJTC required software that was efficient, user-friendly, and fully compatible with CDK, their exiting Enterprise Resource Planning (ERP) system. Their CDK contact recommended Yooz as the idea solution.

Yooz offers a seamless integration – native, automated, and pre-packaged – with both CDK and NJTC’s financing provider Daimler Truck North America (DTNA). This compatibility, along with Yooz’s advanced features and customizable interface, gave NJTC confidence in implementing Yooz as an efficient and effective invoicing solution.

The Impact

Implementing Yooz has completely transformed NJTC’s accounts payable process by eliminating the need for paper invoices and collecting manual packing slips. Furthermore, digitalization and automation streamline approval workflows and enhance communication, significantly cutting processing times. The intuitive, customizable interface facilitated quick employee adaptation, and seamless integration with the existing CDK ERP platform has transformed operations.

Ted Gubernard, Parts Manager at NJTC, noted “Implementing Yooz has greatly improved our workflow. It has accelerated invoice processing and dramatically reduced errors.” The company also saw improved vendor and customer relationships due to the now rapid and effortless retrieval of invoices.

“When taking care of invoices, the process is now so easy and so fast!"

Lorena Lazaro

Administrative Assistant, North Jersey Truck Center

Words of Wisdom from North Jersey Truck Center (NJTC)

Gubernard advised organizations aiming to automate and improve their AP process to prioritize solutions offering deep integration with their ERP and DMS systems. He specifically recommended considering Yooz, highlighting its seamless integration with CDK and other DMS solutions which, coupled with DTNA integration, significantly boosts efficiency and effectiveness.

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